Privacy Policy | Rolevate

Introduction

Rolevate ("we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered recruitment platform.

Data Controller

Rolevate is the data controller responsible for your personal data. If you have questions about how we process your data, contact us at [email protected].

Data We Collect

We collect the following categories of personal data:

Identity Data: Full name, date of birth, nationality, and government-issued ID (where required by law).
Contact Data: Email address, phone number, and mailing address.
Profile Data: CV/resume, work experience, education history, skills, certifications, and professional qualifications.
Usage Data: Information about how you interact with our platform, including pages visited, features used, and session duration.
Technical Data: IP address, browser type and version, device information, time zone, operating system, and platform.
Interview Data: AI-generated interview recordings, transcripts, assessments, and performance analytics.
Marketing Data: Your preferences for receiving marketing communications and your communication history with us.

Legal Basis for Processing

We process your personal data on the following legal bases:

Consent: Where you have given explicit consent, such as for marketing communications or non-essential cookies.
Contract: Where processing is necessary to perform our contract with you (e.g., providing recruitment services, managing your application).
Legitimate Interest: Where processing is necessary for our legitimate business interests, such as improving our platform, fraud prevention, and analytics.
Legal Obligation: Where processing is required to comply with applicable laws and regulations.

How We Use Your Data

We use your personal data for the following purposes:

To provide AI-powered recruitment services, including job matching, interview scheduling, and candidate assessment.
To create and manage your account, authenticate your identity, and provide customer support.
To communicate with you about your applications, interviews, and platform updates.
To analyze usage patterns and improve our platform, AI models, and services.
To send you marketing communications (with your consent) about relevant job opportunities and platform features.
To comply with legal obligations, resolve disputes, and enforce our terms of service.

Data Sharing

We may share your personal data with:

Employers: Companies that have posted job listings you have applied to, including your application materials and AI assessment results.
Service Providers: Third-party vendors who assist us in operating our platform (hosting, analytics, email delivery), bound by data processing agreements.
Legal Authorities: When required by law, court order, or governmental regulation.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence. When we transfer data internationally, we implement appropriate safeguards including Standard Contractual Clauses (SCCs), adequacy decisions, or your explicit consent to ensure your data remains protected.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Active account data is retained for the duration of your account. Application and interview data is retained for up to 24 months after the last activity. You may request deletion of your data at any time.

Your Rights

Depending on your location, you may have the following rights:

Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete personal data.
Right to Erasure: Request deletion of your personal data ("right to be forgotten").
Right to Restriction: Request that we limit the processing of your personal data.
Right to Data Portability: Request your data in a structured, commonly used, machine-readable format.
Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

Data Security

We implement industry-standard technical and organizational measures to protect your personal data, including encryption in transit (TLS) and at rest, access controls, regular security audits, and incident response procedures.

Children's Privacy

Our platform is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email. Your continued use of the platform after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Address: Rolevate, Amman, Jordan